ORIENNE Rundall spends her day around other people's properties: anything from one-bedroom flats In Ealing to stunning Kensington townhouses costing upwards of £5, 000 a week. Rundall is a relocation agent, paid by multinational companies to help find homes and schools for employees who are moving to work in the UK.

She will drive a client to view as many as 18 rental properties a day. Contending with London traffic, over-zealous traffic wardens and smooth-talking estate agents. "I used to be an estate agent myself but I hated seeing people bamboozled into taking properties that weren't right for them. " she says. "I would point out the flaws on the quiet. Now I get to do it as part of my job.
"Estate Agents will switch on the lights in a basement flat even though it's daytime. I switch them off again to show how dark it is. If they talk over the noise of the Tube rumbling by, I’ll shut them up so my clients can hear the racket. " When she gave up estate agency 20 years ago, Rundall was asked by Mortgage broker friend to help find a flat for two clients. Her relocation career flourished from there. Now she runs her own business. Relocation Unlimited, from the converted attic of her home in Fulham. 
About 70 per cent of her clients are American but she. helps people move to Britain from all over the world. Rundall knows all about the stress and upheaval of moving abroad. The daughter of Foreign Office parents and the ex-wife of a diplomat. she has lived overseas for much of her life and has moved home 22 times. She divides her clients between herself and her team of 27 freelance relocation consultants, covering different parts of London and the South-East. All are women. "You have to be caring but also determined. It can be difficult to get your client's children into the right international school but you just talk your way up the waiting list. You never take no for an answer". 

 The first contact with the person who's moving is a detailed International phone call. 'Are they married with children or young and single? How far will they commute? Do they need to be near particular international schools? They might want to live in Knightsbridge but their company is only paying enough for Fulham so you sometimes have to let them down gently “ She then arranges for her clients to come to London to view potential properties. On the first day of their visit, she sets off early from home in her Volvo estate to meet them at their hotel at 9 a.m. 

During the day. Rundall points out local landmarks: the supermarket, the doctor's surgery, and the dentist. She also offers friendly cultural hints: "Little things such as advising Americans to say. 'Could I have?' instead of. "I want'. 

" Many clients bring their partners with them to view properties. "These trailing spouses are often very resentful. Some are sacrificing their careers for their partner's promotion or they're worried about leaving elderly parents. You have to win them round otherwise the move might never happen. 

" By the end of the day, the clients have a shortlist of properties to view again. "Getting them to make a final choice can be quite difficult. 

Americans find British houses very small and all nationalities hate carpets in bathrooms. Landlords will change some things but clients have to be realistic. I tell them to look on it as a fun experience. They'll be able to say that they have lived in a genuinely English house. " The relationship with clients continues even once they have moved. They often ring for advice: what to wear at a funeral or where to find an ice-hockey team for the kids. "One family was terrified their toddler would be poisoned by licking the leaded windows in their mock-Tudor house. I wanted to say. “Train your child not to lick the windows’. What I actually suggested was that they cover them with cling-film. " When her clients finally leave. Rundall negotiates with the estate agent for any damage to the property. She defends her clients fiercely but even she must sometimes concede that they should lose some of their deposit. "It's difficult to argue that carpets ruined by dog pee or children's initials carved into woodwork are fair wear and tear." 

After a day of finding homes for other people, she sits back to relax in her own home with a glass of wine. With clients all over the world, she gets telephone calls at all hours. "You're never really off duty but I love the job, “ she says. "I just got a birthday card from a couple I relocated 10 years ago. addressed to, the best ‘relo’ mum in the world’. That's the sort of thing that keeps you going.